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Frequently asked questions
How Net 30 accounts work, what you can order, how returns are handled, and how to reach a human. If your question is not here, start a chat — there is a person on the other end.
Questions and answers
Net 30 accounts
What is a Crown Office Supplies Net 30 account?
A Net 30 account is a business credit account that lets you order office supplies now and pay the invoice within 30 days, helping your business manage its cash flow.
Who can apply for a Net 30 account?
Both new and established businesses can apply. Crown’s Net 30 accounts are open to new businesses, including companies with little or no established credit history. Accounts are for U.S. businesses, and approval is not guaranteed — every application is subject to Crown’s review.
How do I apply for a Net 30 account?
Complete the online Net 30 application. Crown sells through its Net 30 account program, so an approved account is what unlocks ordering — once approved, you can begin purchasing right away. You can also read how Net 30 works first.
When is payment due?
Invoices on a Net 30 account are due within 30 days of the purchase date. Pay within those 30 days and there is no interest.
Can I renew my Net 30 account?
Yes. Existing Net 30 accounts can be renewed through the same application process to keep your payment terms active.
Does Crown report my Net 30 payments?
Yes. Each month Crown reports the previous month’s payment activity to the business credit bureaus, in your business’s name — separate from your personal credit file. We make no representations or promises about your credit profile, scores, or outcomes.
Ordering and payment
Do I need a Net 30 account to order?
Yes — Crown sells through its Net 30 account program. Ordering means opening a Net 30 account and being approved for terms, then receiving an invoice for each order instead of paying at checkout.
What can I buy on a Net 30 account?
Office supplies, electronics, and equipment — the full in-stock catalog. Browse the catalog to see what is stocked and shipping right now.
Where do I see my orders and invoices?
Your orders and invoices live in your account. For anything that needs a person, start a chat from any page or email us.
Shipping and returns
How quickly do orders ship?
Crown processes client orders in a timely fashion, with confirmation of shipping within thirty (30) days.
What is your return policy?
Returns are for store credit only, and must be postmarked within thirty (30) days of the purchase date in new and unused condition with all original tags attached. Note that if Route Shipping Protection was not purchased, all items ordered are final sale. To start a return, email [email protected] for an RMA number. Full details are on the return policy.
Contacting Crown
How do I contact Crown Office Supplies?
Start a live chat from any page of the site, Monday to Friday, 9am–5pm Mountain Time, or email [email protected]. Everything is on the contact page.
Where is Crown Office Supplies located?
Our warehouse is at 201 E 5th St, STE 1095, Sheridan, WY 82801. Returns are received at a separate address — see the return policy before mailing anything back.
Watch
How the Crown Net 30 business account works
Two minutes on how the account works, from application to invoice.
Still have a question?
Start a chat from any page, or email [email protected]. You will get a human who knows the answer.